When your website goes down, you hear it from us - not from a customer.
We watch your site around the clock, keep it updated and keep the backups honest. We find the problem first and start on it - before your customers become your monitoring system. One clear report a month, no IT person required.
Free check · No account · Reviewed by hand
Illustration of a monitored site, not live data.
The question is not whether your website will go down, but when.
We checked more than 1,000 Bulgarian websites - hotels, guest houses, dental clinics, law firms. This is what we found.
75 sites run software that no longer receives security updates at all. The most common by far is PHP 7.4, which stopped getting fixes in November 2022 - followed by PHP 5.6, and in a few cases PHP 5.3, unpatched since 2014. Almost none of this is a decision anybody made. It is a hosting default nobody revisited.
* What is a CVE?
A CVE is a public identifier for a weakness found in a specific version of a piece of software. Anyone can look up what a given number means in the NIST database at nvd.nist.gov. A version match does not prove a site is exploitable - the host may have applied the fix without changing the version number, which distribution packages often do. That is why every report we send says "reported against this version", never "you are vulnerable".
A website can be up while the business running on it is down.
Uptime monitoring answers one question: did the homepage load? It does not notice when the thing your customers actually use has quietly stopped working - and that is the failure nobody reports, because the people who hit it simply leave.
On the Business plan we test these paths end to end, on a schedule, the way a customer would. A broken form gets found in minutes instead of the six weeks it usually takes somebody to mention it.
What takes a website down
Checked every minute from more than one location, so a blip is not a false alarm.
Certificate and domain expiry tracked well before anyone sees a warning page.
WordPress, Node.js, PHP, Laravel - whatever you run, updated on a schedule rather than when someone remembers.
We watch that backups actually complete - and test a restore periodically.
Configuration checks, headers, exposed files, admin access review.
Response times tracked month over month so slow decline is visible.
On Business plans, the paths that make you money are checked, not just the homepage.
Plain language, one page, no dashboard login required.
Five steps, then it is our problem
We inspect your website and tell you what state it is actually in - before you pay anything.
We configure monitoring, backups, update schedules and alert routing.
Automated checks run continuously. Alerts go to us first, not to you.
When something breaks we investigate and fix within your plan allowance.
One clear monthly summary of what happened and what we did.
Three plans, published prices
No sales call required to find out the price. All plans are monthly, cancellable with 30 days notice. Prices exclude VAT.
We tell you when something is wrong.
For businesses that want to know when something goes wrong.
- ✓ Uptime checks every 5 minutes
- ✓ SSL & domain expiry monitoring
- ✓ Response time monitoring
- ✓ Basic health checks
- ✓ Alerts by email and SMS
- ✓ Monthly report
- ✓ Setup fee waived
We watch the site and keep it maintained.
Monitoring plus the maintenance that prevents most incidents.
- ✓ Everything in Monitor
- ✓ Uptime checks every minute
- ✓ Platform, dependency & plugin updates
- ✓ Backup monitoring & restore tests
- ✓ Basic security hygiene
- ✓ Hosting management
- ✓ 30 minutes troubleshooting included
- ✓ Setup fee waived
We watch the things that bring the money in.
For websites that are part of daily operations or revenue. For more complex sites the price is set to scope.
- ✓ Everything in Care
- ✓ Checks every 30 seconds
- ✓ Forms & checkout flow monitoring
- ✓ Deeper performance checks
- ✓ Priority response
- ✓ 60 minutes troubleshooting included
- ✓ Setup fee waived
Swipe to see all plans
What does one day without a working website cost you? For most hotels, shops and clinics - more than a whole year of monitoring here.
If you have your own IT person, or an agency already doing this, you do not need us. If your website is maintained whenever somebody remembers, get in touch.
Work beyond the included allowance is EUR 30/hour. For anything larger we first write down what it involves and how long it will take, and start only once you have approved it.
A one-time EUR 49 covers assessment, access setup and configuration. Waived for founding customers and on annual plans.
Pay for 10 months, use 12. Setup is waived, and your price stays locked for the term.
Monitoring works with any website. Full maintenance covers WordPress, Node.js, PHP/Laravel and static sites - ask about yours.
| Monitor | Care | Business | |
|---|---|---|---|
| Site down - we start investigating | 60 min | 30 min | 15 min |
| Coverage window | 09:00-18:00 | 08:00-20:00 | 07:00-22:00 |
| Non-urgent request reply | 2 business days | 1 business day | 4 business hours |
Coverage windows are Monday to Friday. Monitoring itself runs 24/7 and overnight alerts are recorded, but human response starts at the beginning of the next window.
Monitoring is invisible when it works. So we show you.
One page, once a month, in language you can forward to anyone. This is the real report format, filled in with an example customer.
Reports are sent as PDF on the 1st of each month. No dashboard login required.
What a broken website costs
We detect availability problems ourselves, instead of waiting for a customer to tell you the site is down.
Browsers show a full-page security warning. We track certificate and domain expiry weeks in advance.
An outdated plugin, an old Node.js version, an unsupported PHP release - the most common way a site gets compromised.
A backup is only useful if it completes and can be restored. We verify both.
On Business plans we check the form and checkout paths, not just whether the homepage loads.
When something breaks, you have one contact who already has the access and the history.
You are giving us access. Here is exactly how we handle it.
We do not make guarantees about your website being unhackable. We do make commitments about how we treat the access you give us.
We ask for the smallest access that lets us do the job - usually a dedicated account, not your personal login.
Secrets live in an encrypted password manager with 2FA. Nothing sits in email, chat or spreadsheets.
Before onboarding you get a written list of exactly which access is required and why.
On cancellation we remove our accounts and confirm in writing within 5 working days.
The questions we actually get asked
Do I need to change hosting?
Usually no. We work with your existing hosting provider. If your hosting is the actual cause of repeated problems we will tell you, but changing it is your decision.
Which platforms do you support?
Monitoring works with any website, whatever it is built on. Full maintenance covers WordPress, Node.js applications, PHP and Laravel, static sites and most standard stacks - version, dependency and package updates. If you run something less usual, tell us and we will say honestly whether we can support it well.
What happens when my website goes down?
Our system alerts us, not you. We confirm the outage, identify whether it is hosting, DNS, certificate or application, and start fixing or escalating to your host. You get a notification and a short written summary afterwards.
Do you guarantee my website cannot be hacked?
No, and nobody honestly can. Monitoring and maintenance significantly reduce risk by closing the common paths in - outdated software, weak configuration, missing updates. They cannot make a system impossible to compromise.
Do you make design or content changes?
Small content edits fall inside the troubleshooting allowance on Care and Business. Redesigns and new features are quoted separately as project work.
Are fixes included in the price?
Care includes 30 minutes and Business 60 minutes of troubleshooting per month. Beyond that we quote before doing any work - you will never receive a surprise invoice. Unused minutes do not roll over.
Can I cancel?
Yes, monthly with 30 days notice. We remove our access, hand over any credentials we hold and confirm in writing.
Where are backups stored?
Encrypted, in EU-based object storage, separate from your hosting provider so a hosting failure does not take the backups with it.
Will you need my passwords?
We need access, not your personal passwords. We create a dedicated administrator account where possible and store all credentials in an encrypted vault.
Do you provide 24/7 support?
Not yet, and we would rather say so. Monitoring runs 24/7 and alerts are recorded overnight; human response follows the coverage window in your plan.
Get a free website health check
No account, no obligatory call. We look at your site and email you the result - with what we would fix first.