One engineer, and a deliberately narrow service

I am a DevOps engineer who works with infrastructure, monitoring and automation. I started Viridian Grids because a lot of small businesses depend on a website every day but do not need - and do not want - an internal IT team.

The usual alternatives are a freelancer who disappears, an agency that only responds to new project work, or nobody at all until something breaks. None of those are monitoring. So the website goes down on a Saturday and someone finds out on Monday from a customer.

This is intentionally a small, focused service. There is no call centre and no ticket queue - the person who answers your email is the person who fixes the site, and already knows how it is put together. He was alerted before you noticed.

Based in Sofia, working with businesses across Bulgaria and the EU.